45 ph Privacy Policy

Account Registration Data

When you create an account on 45 ph, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old and to set up your player account correctly. We also collect your preferred payment method details so that deposits and withdrawals in Philippine pesos can be processed smoothly. Your registration data is stored securely and is only accessible to authorised 45 ph staff who need it to manage your account. We do not use your registration information for any purpose beyond account management, identity verification, and the delivery of platform services.

Platform Usage and Activity Data

We automatically collect data about how you interact with the 45 ph platform, including the games you play, the bets you place, the pages you visit, and the device and browser you use to access the site. This usage data helps us understand how Filipino players navigate the platform so we can improve the experience, fix technical issues, and ensure that games and betting markets are functioning correctly. Session data such as login timestamps and IP addresses are also recorded for security purposes and to detect any suspicious or unauthorised access to your account. We may use aggregated, anonymised usage data for internal analytics and product development, but this data cannot be used to identify you personally. Your activity data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations.

Payment and Transaction Records

All deposit and withdrawal transactions made through the 45 ph platform are recorded and stored as part of your account history. We collect transaction amounts, payment method identifiers, timestamps, and processing statuses to maintain accurate financial records and to comply with anti-money laundering obligations under Philippine law. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our trusted local payment processors who operate under their own security standards. Transaction records may be reviewed by our compliance team if there is a reason to investigate unusual account activity or a player dispute. You can view your own transaction history at any time by logging into your 45 ph account.

Identity Verification Documents

Before processing your first withdrawal, 45 ph requires you to submit a copy of a valid government-issued identification document, such as a Philippine passport, driver's licence, or national ID. These documents are used solely for the purpose of verifying your identity and confirming that you are a real person of legal gaming age residing in the Philippines. Verification documents are stored in an encrypted format and are only accessible to the compliance team members responsible for account verification. We do not share your identification documents with any third party except where required by Philippine law or a lawful order from a competent authority. Once your identity has been successfully verified, your documents are retained for the period required under applicable regulations and then securely deleted.

Access Your Personal Data

You have the right to request a copy of the personal information that 45 ph holds about you at any time. To make an access request, send an email to [email protected] with your registered account details and a clear description of the information you are requesting. We will respond to your request within a reasonable timeframe and provide the information in a clear, readable format. There is no charge for a standard data access request, and we will not use your request as a reason to restrict your account in any way. If you believe any of the information we hold about you is inaccurate, you also have the right to ask us to correct it.

Request Deletion of Your Data

If you wish to close your 45 ph account and have your personal data deleted, you may submit a deletion request to [email protected]. Please note that we are required by Philippine law to retain certain records — including transaction histories and identity verification documents — for a minimum period even after account closure, and these records cannot be deleted until the legally required retention period has passed. Once the retention period expires, your data will be securely and permanently deleted from our systems. We will confirm the deletion in writing once it has been completed. Data that has already been anonymised and incorporated into aggregated analytics cannot be individually deleted, as it no longer identifies you.